This Privacy Policy is intended to describe the methods for managing the Internet sites attributable to the domain owned by L’ISOLANTE K-FLEX S.p.A. via Don Locatelli 35, 20877 Roncello (MB) (hereinafter the "Organization"), personal data controller, with reference to the processing of personal data of users/visitors who consult it.

The organization processes all personal data of users / visitors to the site, in full compliance with the provisions of the Italian national legislation on privacy and, in particular with EU Reg. 2016/679 as well as the Provisions issued by the Data Protection Authority and having relevance to the scope of application of this policy (see Provision web doc n. 3118884 - Identification of simplified procedures for the information and the acquisition of consent for the use of cookies - May 8, 2014 Published in the Official Gazette no. 126 of 3 June 2014 - Register of measures no.229 of 8 May 2014).

Navigation and access to services provided through the website (or requested directly by the user via the website) such as, for example:

  • the request for information to the organization;
  • the sending of newsletters and digital communications (mail marketing);
  • registration in order to proceed with the download of technical documentation;

is subject to the processing of the user's/visitor's personal data, sent directly by the same. The acquisition of such data, provided directly by the user/visitor (such as company name/name and surname, email address, telephone, etc.) is the prerequisite for being able to respond to requests made by the user/visitor.

The data will be processed mainly electronically only for the explicit purposes related to the correct provision of services (or required by legal obligations/regulations) for the time strictly necessary to achieve the purposes for which the data were collected and, in any case, in compliance with the relevant regulations in force (EU Reg. 2016/679). The data communicated by the user/visitor, subject to optional consent, can also be used by the organization in order to periodically send promotional messages, including automated e-mails, containing updates on the activity carried out, information on events, products, newsletters, etc. The legal basis for this data processing is consent. For all other purposes, the legal basis is the execution of contractual measures (eg downloading technical documentation) or pre-contractual (eg requesting information on products).

The data will also be visible/accessible only:

  • to the end user as a direct user (for example in the case of registration on the website);
  • to the staff of the organization;
  • to any third parties connected to the organization as responsible for the proper management and operation of the system, collaborators/suppliers of the organization for the performance of specific communication and service delivery activities.

The personal data, collected and stored in databases owned by the organization, are therefore processed by employees and/or collaborators of the same formally appointed authorized or data controllers as required by EU Reg. 2016/679 (e.g. Website technical management companies, hosting, etc). This data is not subject to disclosure or communication to third parties. The communication can take place only in the cases provided for above or possibly in order to direct the request for the purpose of responding to companies of territorial competence of the user, belonging to the group Kflex (within the European Union), to better manage the response to user requests for information. Below is the list of companies:

  • L'ISOLANTE K-FLEX S.p.A. - Italy
  • K-FLEX POLSKA Sp. z o.o. - Poland
  • L’ISOLANTE K-FLEX GmbH - Germany
  • SAGI K-FLEX - France

Information request form

The request for information through pages on the website is subject to the release of personal data by the user/visitor which is the indispensable prerequisite for the purposes related to the management of the request or to be able to respond to requests made by the user/visitor, for example to be able to contact the user in order to provide requested information.

The provision of data is mandatory for the purposes related to the management of the request for information or to be able to respond to requests made by the user/visitor. In case of failure or incomplete communication of data, it will not be possible to fulfill the user's requests.

Registration form

The request for technical documentation through pages on the website is subject to registration with personal data by the user/visitor and constitutes the indispensable prerequisite for the purposes related to the management of the request or to be able to proceed with the download of the material by the user/visitor.

The provision of data is mandatory. In case of missing or incomplete data communication, it will not be possible to proceed with the download.



Voluntary subscription to the newsletter of this site involves the acquisition of the User's name and email address, which are automatically added to a list of contacts to which a periodic newsletter and information/insights relating to the organization may be sent. If the user decides to subscribe to the newsletter, he explicitly agrees to receive emails that may include the above. At any time, the user can decide to stop receiving future communications. Each e-mail sent, in the final part, contains the link for quick cancellation or alternatively there is the possibility that the user can contact the organization to exercise the right to cancel.

Pursuant to art. 37 of the 2016/679 EU Regulation, a D.P.O. (Data Protection Officer) or R.P.D. (in italian: “Responsabile Protezione Dati”) who can be contacted at the following address:

Users/visitors have the right to exercise the rights provided for by EU Reg. 2016/679 (access to data, rectification, cancellation, limitation of processing, opposition to processing, portability, withdrawal of consent, complaint proposal to the supervisory authority). At any time, by sending the request by post, fax or email to the following address, without prejudice to any processing required by the legislation in force (e.g. data for administrative, accounting, tax purposes).

Below you will find the company specific information relating to the data processing, pursuant to EU Regulation 2016/679. The information is provided, pursuant to art. 13 and 14 of EU Regulation 2016/679 (concerning the protection of individuals with regard to the personal data processing, as well as the free circulation of such data), to those who interact with the services of the organization:


The information relating to cookies is periodically revised following changes to the website or to regulations. We are therefore authorized to change the contents of the information and the cookies indicated in the list at any time and without notice. The most up-to-date version can be found on this web page